Today your online reputation is everything. Negative reviews affect your business profits by 20% +
Consider these two sources of bad reviews. How can you protect your online reputation when you are
busy running a business?
How do we handle bad reviews?
Well, instead of letting the bad reviews stay on your profile and hurt business, we work to fix
the issue. We understand that employees can make mistakes because they are human. This is
how we can make your negative review a positive learning experience for everyone.
We contact you and let you know about the negative review immediately so you can
address the issue.
We ask you if you would like to offer any feedback or gift for the bad experience.
We contact the reviewer and let them know the issue was fixed and that we appreciate
We remove the negative review after completing these steps. This is how we turn
lemons into lemonade.
Continuously we improve our SEO and rank making the other review sites less relevant.
We advertise your business with our partners including Facebook to boost your business
on our platform.